Privacy Policy

What We Collect

We collect the following information to provide our services: your name, email address, phone number, service address, and billing information. Payment card details are processed securely through Stripe — we never store your full card number on our servers.

Why We Collect It

Your information allows us to provide lawn care and landscaping services, communicate about appointments and service updates, process payments, and give you access to your customer portal.

How We Use It

  • Scheduling and routing services to your property
  • Billing and payment processing
  • Appointment notifications via SMS and email
  • Customer portal access and account management

Third Parties

We use a small number of trusted providers to deliver our services:

  • Stripe — secure payment processing
  • GoHighLevel — communication delivery (SMS and email)
  • Cloudflare — website security and performance

We do not sell or share your personal information with any other party.

Your Rights

  • Request a copy of the personal data we hold about you
  • Request deletion of your personal data (contact us below)
  • Opt out of marketing communications at any time

Data Retention

We keep your information for as long as you are an active customer. After services end, we retain records as required for tax and compliance purposes.

Contact Us

For privacy inquiries, data access, or deletion requests, please contact us:

  • Email: info@urbandiamondlawn.com
  • Phone: (816) 400-4117
  • Mail: PO Box 175, Liberty, Missouri 64069

Last updated: March 3, 2026